Most Common Question


1 What happens if my items are not delivered or delivered to the wrong address?

All goods are delivered through Royal Mail; this means the goods must be signed for at the delivery point. If Royal Mail cannot track your goods, either we will send out new goods or a full refund will be given. (This applies in the UK only).

2 What happens if I do not like the goods?

We will request you to returns goods in good condition and a full refund will be given including the return postage.

3 Where can I talk to someone?

The Ideal Gift Company telephone number, mobile number or e mail is stated under contact us.

4 Opening Times

Mon - Sat 0900 - 2100

Sun Closed